Wednesday, July 6, 2011

Your Library Story

Most of us can remember plenty of times we were outraged by bad customer service, but can you recall a time when you were surprised by great service? Sadly, those don't stick out in my memory quite as vividly.

Try taking the time with your children to say "thank you" when you receive good service, or when someone goes out of their way to do something kind for you.  It will show them that "thank you" can be much more than just what you say after someone passes the ketchup.  Composing a thank you note is also a great way to enhance your child's vocabulary.  Use descriptive words to help explain how a situation made you and your child feel.  Pick up Greg Foley's Thank You Bear for some inspiration to get you started.

If you have had an experience at the library that made you thankful, we would love to get a note from you and your child (and if you've had one that made you feel not-so-thankful, please let us know so that we can make it right)!  A new option on our website will allow you to do just that. 

So, I'll take my own advice and say that I am thankful for the wonderful families who join us each week for storytimes and children's programs. Consider this my "Thank You" to you for your enthusiasm, sense of humor, and support for our library.
Sincerely,
Miss Jenna

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